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Ordering & Shipping

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to your tracking details. Tracking information may not be immediately available after y

What is your shipping policy?

Our standard shipping time is 5-7 business days. For an additional fee, you can upgrade to rush shipping which is 3-5 business days once the order leaves the warehouse. Shipping charges, if applicable, will be calculated and displayed at checkout. Pl

What if my package gets lost or arrives damaged?

At Live Bearded, we strive to ensure every order reaches you in perfect condition. If your order is lost during transit, please reach out to our customer support team at [email protected] or give us a call at 855-952-4194 with your order number

How do I make a return?

Absolutely. You can return or exchange any unused or defective merchandise by mail. We are committed to 100% customer satisfaction. If you do not love our products, we will exchange your products at no cost to you, or fully refund your purchase. Our

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges on all of our products. For returns or exchanges, contact one of our customer experience team members at [email protected] or call us at 855-952-4919. Refunds will be processed to the original payment method

How do I cancel my order?

We do know that it is tricky to find the right fragrance for you! We got you! If you would prefer a fragrance swap, you can contact us and let us know what fragrance you prefer instead. Contact our customer experience team at [email protected]